Please note: The below Privacy Policy applies to your use of our Services in your capacity as a patient. We offer such Services on behalf of our HIPAA regulated clients (i.e. your healthcare provider).
Our Services include applications, websites and mobile devices, which may allow you to communicate, coordinate and manage your medical care with your healthcare provider. When you use the Services, our collection and handling of your information is regulated by the Health Insurance Portability and Accountability Act (“HIPAA”) and our agreements with your healthcare provider. This Privacy Policy (“Policy“) describes our practices with respect to the information we obtain about you through the Services in our role as a Business Associate to your healthcare provider.
You may also receive a HIPAA Notice of Privacy Practices from your healthcare provider. If that HIPAA Notice of Privacy Practice conflicts with any provision in this Privacy Policy, your healthcare provider’s HIPAA Notice of Privacy Practices will control.
The information we collect under this Privacy Notice is regulated by HIPAA; it may be exempt from certain U.S. state privacy laws. You may contact us if you have questions about these exemptions.
Any unauthorized registration for, access or use of our Services, client accounts or Third Party Platforms is strictly prohibited.
In accordance with our agreements with your healthcare provider, we may collect your information in the following ways:
In addition, we may collect other information as permitted under applicable law or our agreements with your healthcare providers.
We use your information in accordance with HIPAA and our agreements with your healthcare provider. This includes, for example:
In general, we share your information only in accordance with HIPAA and our agreements with your healthcare provider. This includes, for example:
We may have the right under our agreements with your healthcare provider to de-identify data in accordance with HIPAA. We may sell or disclose such de-identified information to third parties.
We retain your information for as long as permitted under our contracts with your healthcare providers or as needed to comply with our legal obligations, to resolve disputes, and to enforce our legal rights, policies, terms and agreements.
We use technical, administrative, and physical safeguards designed to protect the security of your information from unauthorized disclosure. However, security cannot be guaranteed against all threats.
In connection with your accounts created through your use of the Services, we may need to send business, informational, support and security related messages (whether texts, alerts or calls) to all telephone numbers, including cellular numbers or mobile devices, you choose to provide on your accounts. You agree such texts or calls may be pre-recorded messages or placed with an automatic telephone dialing system. In addition, you agree that we may send service or account related text messages to cellular phone numbers you provide, and you agree to accept and pay all carrier message and data rates that apply to such text messages.
If you choose to provide an e-mail or other electronic address on your account, you acknowledge and consent to receive business and informational messages relating to your account at the address, and you represent and warrant that such address is your correct address and is not accessible or viewable by any other person. Additionally, we will inform you promptly when there is a patient statement awaiting your review. To the extent that we inform you via email, by signing up for and/or using our patient portal, you agree that such emails may be sent between 9 PM and 8 AM and you are providing your direct prior consent to receive such emails.
The Services may include links to or information about websites, applications, products, services, and solutions that are operated by third parties “Third-Party Platforms”). We do not control and are not responsible for Third Party Platforms or any information you may share with, or access from, any Third-Party Platforms.
Online tracking technologies (“Tracking Technologies”) are generally scripts or code on a website or mobile app used to gather information about users as they interact with the website or mobile app. After information is collected through Tracking Technologies from websites or mobile apps, it is then analyzed by owners of the website or mobile app (“website owner” or “mobile app owner”), or third parties, to create insights about users’ online activities. are used to collect and analyze information about how users interact with websites or mobile applications.
We use Tracking Technologies as a part of the provision of Services to our healthcare provider clients (your healthcare provider). We use third party Tracking Technologies only in instances where: (1) disclosure of information collected by such third party Tracking Technologies is permitted by law; (2) appropriate contractual assurances are in place with such third parties, which may include a Business Associate Agreement.
We reserve the right to amend this Policy at our discretion and at any time. When we make changes to this Policy, we will post the updated Policy on the website and update the Policy’s effective date. Your continued use of our Services following the posting of changes constitutes your acknowledgment of such changes.
Our goal is to respect your privacy and we encourage user feedback to help us improve our privacy policies. If you have any questions or suggestions about this privacy statement, please contact us at:
Ronen Hizami, MD, PC
337 N. Main St. Ste 5
New City, NY 10956